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Providing:
Classroom Delivery,
Consulting Services,
Instructional Design,
Meeting Facilitation,
Seminar Speaking,
and System Support.
Copyright 2004
Shirley Lee
All Rights Reserved |
Some
psychologists assert the impact of spoken communications made on others
depends 7% on what is said, 38% on how it is said, and 55% on body language.
Click here to find more stats on-line.
Attentive listening in
order to understand others, before responding, is important to effective
communication between people. Listen closely to the words that are spoken
as well as the emotion that the words or tone may convey. Then to insure
that what was heard is what was meant, repeat what
was said or rephrase the statements by putting the perceived meaning into
similar words. Be sure to acknowledge or reflect their feelings by
reflecting the original tone or stating the believed emotions surrounding
the other's statement.
When writing
communications, use a good word processing application to construct and
format he material. This will allow for using grammar and spell checking to
verify correctness of language. Be sure to proofread before sending it to
find potential misunderstandings of material and correct it to insure better
understanding by readers. Consider reading the material aloud to see how it
might sound in someone else's mind when reading it. In addition, if the
document is to be sent as an email, the text may be attached or copy/pasted
into the email body before sending.
Click here for detailed PC hints on-line.
When wanting to
demonstrate to a group how important words may be if the person talking and
the listener cannot see each other's body language, use a guessing game with
word cards or this purpose. To prepare for the activity, create index cards
with words to describe on each one (Suggestions include Apple, Book, Box,
Children, Flowers, Garbage, Grapes, Ice Cream, Pizza, Summer, Sunset,
Texas). When ready, ask one person to take a card with one of the words on
it and give a verbal description of what is on the paper. Tell them they
must concentrate on the careful choice of descriptive words relating to the
five senses (smell, touch, sight, sound). They must avoid any non-verbal
signals, such as hand movements or body language other as much as possible.
The others in the group must take turns guessing the word, within a
specified time limit, based only on the word clues given buy the cardholder.
Click
here for more group activities on-line.
"The
most important thing in communication is to hear what isn't being said."
- Peter Drucker
|
.
Team Building
Available
Near You!
See 1-hour session topics
below.
Problem Solving:
Do
you need to get the creative juices flowing or learn to think things out in a
new way? If this is what you need,
then you want to attend this problem solving session!
Cities include:
-
Irving
on 7/10 at 2:00pm-3:00pm,
to register call (972)-910-0702
-
Carrollton on 7/13
at 7:30pm-8:30pm, to
register call
(972)-466-9815
Communication:
Are
you and those you work or live with having problems understanding each other
or getting/taking directions? If you answered
yes to either of these, then come learn to communicate!
Cities include:
-
Lewisville
on 7/1 at 7:00pm-8:00pm, to
register, call
(971)-219-5061
-
Irving
on 7/24 at 2:00pm-3:00pm, to
register, call
(972)-910-0702
-
Carrollton on 7/27
at 7:30pm-8:30pm, to
register, call (972)-466-9815
To read
details about these sessions or to register -
click here.
For more information
on how these topics
may help you or your organization,
call Shirley at
214-457-5736. |
