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This bimonthly
e-news is made available
to further the mission:
“To help organizations
increase employee and system potential to produce results.”
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Providing:
Classroom Delivery,
Consulting Services,
Instructional Design,
Meeting Facilitation,
Seminar Speaking,
and System Support.
Copyright 2004
Shirley Lee
All Rights Reserved |
Striking Statistic
Taking 5 minutes per day, 5 days per week to improve one's job will create
1,200 little improvements to a job over a 5 year period.
Please take 2 minutes to help
us gather more
problem solving and project management related stats. To help us,
please click here to
select and complete the surveys.
Timely Tip
According to the “Wizard of Whenã”
, Problem solving typically involves 6 steps: Definition, Analyze Causes,
Gather Data, Generate Solutions, Evaluation, Realization.
Definition of the problem is to insure addressing the actual problem
rather than a symptom or a guess at the solution. Analyze Causes to
determine which one is actually causing the problem so that finding
appropriate solutions is likely. Gather Data occurs after finding
the potential causes in order to measure them to determine why they occur. Generate
Solutions occurs after gathering and analyzing data on causes is
complete, so seeking solutions to the main cause may happen. Evaluation,
which means doing tests, simulations, or other analysis to verify the
potential solution should work. Realization is the actual
implementation of the solution as appropriate to the problem with
documentation and communication.
Computer Clue
The computer can be quite useful in
problem solving. Not only are applications available for project
planning, but many applications may be used for various stages of problem
solving. Examples include using worksheets may be devised
for data gathering, tracking ideas generated, data analysis, simulations,
and evaluation criteria. Additionally word processors may be used for
meeting management such as minute-taking formats, problem statements, and
simple reporting. Plus there are applications that may generate graphs
showing improvement progress and cost reduction. Finally, some data on
what other organizations may be doing to solve similar problems may be
available on the internet.
Click here for detailed PC hints on-line
(now with new animated cartoons).
Group
Gathering
An activity to help the
group learn problem solving skills or to better communicate can be an
excellent way to begin a problem solving project. A well-known
activity that can result in some interesting communication while solving a
group problem is the birthday line-up. First instruct everyone not to talk
during the activity. Then ask them to line up according to their month
and day of birth.
Click
here for additional activities on-line.
Quick Quote
"The
significant problems we face cannot be solved at the same level of thinking
we were at when we created them." - Albert Einstein
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A Few
Seats Are Still
Available!
In these one hour overview sessions that start
this month! Important business concepts will be presented in each
session.
Work
Smarter
(Solving Problems Series)
- March 2
- Mar. 30
- April 27
7:00
P.M. to 8:00 PM
Lewisville High School
1098
West Main St.
Lewisville, TX
Class Code:
03-04WB19
The
36-Hour Day
(Getting Organized Series)
- March 9
- Apr.6
- May 11
7:00
P.M. to 8:00 PM
Lewisville High School
1098
West Main St.
Lewisville, TX
Class Code:
03-04WB18
To register for any of the above overviews, contact the
LISD office at
972-219-0086.
For
full class session descriptions,
click here.
To find out what people have said about the presenter,
click here.
For more information
on how these topics
may help you or your organization,
call Shirley at
214-457-5736. |
