Electronic Newsletter Issue 2005-05
e-news is made available to further the mission:
“To help organizations increase employee and system potential to produce results.”
We encourage sending this to others so they may benefit from the information provided.
If you know others who would like to subscribe to this newsletter, please forward this issue so they may click here to subscribe.
To remove your name from e-mail list, click here to unsubscribe.
To review past newsletters, click here for archives.
Consulting Services, Instructional Design,
and Team Building.
All Rights Reserved
A 2004 survey conducted by Developing Patient Partnership and the Institute of Healthcare Management showed close to 9 million appointments are missed each year.
Know anyone having trouble getting to appointments on time? Are people often arriving late for meetings? There are worse things than arriving late. Not getting there at all and/or not notifying others in advance that someone will not be there or that the person may be late is worse. Why are these things worse? Because they show bad manners and that the late person is highly inconsiderate of others. While these things are worse, arriving late is also bad because it not only is inconsiderate; it sends the message that the late person thinks their time is more valuable than the time of others who had to wait for them. If the late person is a presenter at a meeting, being late also makes them appear disorganized and reflects badly on their presentation no matter how well it was developed or delivered.
How can people improve arrival time so they will not be late in the future? When an appointment on to someone’s calendar, they should precede that appointment with another one that includes enough time to gather data, walk to the meeting room, and drive to the location. Most people allot 15 minutes before a meeting at the building where they work to gather items, think about what they want from the meeting, and walk to the conference room. For off-site meetings and appointment, just add driving time to those 15 minutes.
There is a lot of technology out there to help with organizing appointments. Most of this technology can also help keep people on-time to their appointments by having the ability to set an alarm or reminder some period before leaving for the appointment. To take advantage of appointment systems with reminders, use: a computer with a PIM (Personal Information Manager) application; a hand held device such as a PDA (Personal Digital/Data Assistant); or go the less high-tech route with a printed calendar and an alarmed watch or clock. Set the high-tech reminders when setting up the appointment. Set manual alarms for printed calendars at the beginning of the day the appointment is scheduled.
An activity or icebreaker before a group starts work at a meeting, after a break, or during a celebration can help everyone to get better acquainted and draw closer as a team. A well-known icebreaker is personal history sharing, where each member of the group gives some background on themselves. Here are some items to include in history sharing: name, number of siblings, hometown, unique challenges during childhood (or during career depending on type of group), favorite hobbies, first job, best personal experience (or best job), and worst experience (or worst job).
If using this icebreaker as a "getting to know you better" verses "getting acquainted", be sure to have members state 1-2 reasons why they said what they said regarding best and worst experience or job. These whys can give some insight on possible turn-on or turnoffs for each individual.
"If something anticipated arrives too late it finds us numb, wrung out from waiting, and we feel - nothing at all. The best things arrive on time. " - Dorothy Gillman
Do you feel like this is you on a typical day?
Overloaded and overworked?
Do you feel you could be more successful at accomplishing what you want if you could make time work for you instead of against you?
Then try our seminar:
July 14, 2005,
This seminar gives you the tools you need to make the best use of your time by doing the things that are most important to you first. You will learn time management principles and related skills, how to remember appointments, and prioritize a task list, and how to deal with distractions that limit your focus and thus your accomplishments.
Reference class# 950054-01
Please register soon
to get your seat!