| � 
      
        | 
        Testimonials � 
        Really nice <customer service> article, I used the tips 
        and they work. Thanks again... 
        - Call Center 
        Rep 
        � 
        
        Thanks for posting this article. I found it very beneficial as it was 
        easy to read and straight to the point. Often I find that when we try to 
        do things better and this includes time management, we often seek for 
        the most complicated systems because we feel that it might give us more 
        value and direction. I have to say, the 5 simple things that you have 
        suggested are practical and easy to adopt. I follow the same principles 
        and I have found them to be very beneficial. I would like to use your 
        article in my blog as my readers are interested in this sort of thing.
        
        -
        Blogger 
        � 
        Thank you so much for the <meeting> 
        information it was really helpful - 
        Reader 
        � I 
        was looking for some details on team development, and trust me this has 
        been quite helpful. A whole lot of team leaders can achieve more with a 
        knowledge of these tips. Most of us just run through practicals without 
        adequate research. Thanks for the good work. Keep it up.-
        Blogger � 
        � 
        
        
        Click here for more |  | 
      
      Reprintable Articles on EzineArticles  
      
      by Shirley Lee 
      (a.k.a. Meeting Wizard) 
      � 
        
          | 
          
          Are People Reading  
          
          These e-Articles? 
          �
           
          Since adding 
          articles to this e-zine location, Shirley's articles have seen over 
          272.6K views on this site alone!� Grand Total Views updated 
          2/1/17 
          � 
          Also, her articles from this site were 
          known to be republished in more than 588 other locations, such as blogs, newsletters, and other websites.� 
          That means 
          even more views with numbers unknown to us!�� 
           
          Articles republished the most were #1
          
          Are Meetings Producing a Loss or a Gain? and #2
          
          Turn Meetings into Pep Rallies of Productivity.��Articles 
          viewed the most from site were on 
          Team Building. 
          � | � |  
      Use Category Listing 
      on Upper Left Side of Page  
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      to Review. 
      � 
      Communications and 
      Presentations 
        These articles are available for FREE 
        reprint - see guidelines at  
         
        
        http://www.ezinearticles.com/terms-of-service.html.  
         
          
      
      
      10 
      Points on Poor Podium Use by Presenters  
      
      Summary:� 
      Understanding the 
      benefits and pitfalls of using a podium when presenting can be helpful to 
      improve a presenter�s capabilities.� 10 points for presenters to consider 
      before their next presentation are enhanced with tips and alternatives.�
      Click title above to read full article.
      
      
      Dressing for Success in Business Interviews 
      
      Summary: 
      �Is dress still 
      important to companies and why should an interviewee consider it key as 
      well?� A few suggestions on how the interviewee can look serious and 
      professional during the interview process are offered so they may be 
      considered above others who might dress inappropriately.�Click title above to read full article.
      
      
      Building 
      Rapport with Co-workers  
      
      Summary: 
      �Since 
      relationships are important in the business world, start with rapport 
      among co-workers.�� Rapport is built with open communication, positive 
      attitude, and exploration.� Suggestions for relationships include personal 
      and professional.�� 
       Click title above to read full article.
      
      3 Steps 
      to Becoming a Better Listener 
      
      Summary: 
      �Good 
      communication is.� Listening skills are vital to communication, which is 
      important both personally and professionally.� Three steps to active 
      listening and detailed how-to are presented.�� 
       Click title above to read full article.
      
      
      Creating Presentations  
      Summary: The four P�s of 
      presentation steps can help with creating and delivering presentations.� 
      The four P�s are:� Plan, Prepare, Practice, and Perform.� Plan and Prepare 
      are the presentation creation steps.� 
       Click title above to read full article.
      
      Delivering
      Presentations �� 
           
      Summary:� The four P�s of presentation steps can help with 
      creating and delivering presentations.� The four P�s are:� Plan, 
      Prepare, Practice, and Perform.� Practice and Perform are the 
      presentation delivery steps.� 
       Click title above to read full article.
      
      
      The 3 
      V's Of Communication Plus One  
      Summary: 
      Making sure the message is received in any communication is vital. To 
      insure the message is received, use of the three V's of communication 
      (visual, verbal, vocal) is emphasized along with the Value of the message 
      to audience. 
       Click title above to read full article.
      
      
      
      Professional PowerPoint Presentations with the Rules of Six and More 
      
      �Summary: 
      PowerPoint is used e in business and other presentation venues, so rules 
      need to be understood for slide design.� The Rules of Six for design and 
      presentation time are standards.� Suggested tips for animation, graphics, 
      and presentation are offered. 
       Click title above to read full article.
      
      
      Will Your 
      Business Benefit From a Blog?�� ����� 
      
      Summary:� 
      Blogging has evolved to a communication tool used by business to share 
      information with employees or customers replacing newsletters.� Does your 
      business need a blog?� Article contains questions to ask.� 
      
       Click title above to read full article. 
      
      
      Reduce Popular Business Communication Tool Use?� ����� 
           
      Summary:� 
      Managers are looking for 
      ways to reduce both meetings and emails in their companies. Is reduction 
      the answer? Review data on communication tools of email and meetings to 
      determine if tips are needed to better utilize the tools properly for 
      business.� 
       Click title above to read full article.
      
      
      Encouraging Email Etiquette - Do's and Don'ts 
      � ����� 
      Summary:� 
      Email 
      communications are popular and people need tips to know how to best 
      utilize the tool. Provided are thirteen Do's and Don'ts related to 
      achieving more professional emails.� 
       Click title above to read full article. 
      
      
      Organize 
      Email System for Better Time Management �� ����� 
      
      Summary:� 
      Understanding a few organization and time management tips and shortcuts 
      can save some valuable time when working with email� Click 
      title above to read full article. 
      
      
      Get Emails 
      Out Faster Using Group Names as Addresses 
      
      �� ����� 
      Summary:� 
      Ever wished to send a single 
      email to multiple people without having to enter all those email 
      addresses?� Speed up the email sending process using group names in your 
      email tool. 
       Click title above to read full article. 
      
      See also Social 
      Networking/Media articles  
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      � 
      
      Leadership & Strategy 
        These articles are available for FREE 
        reprint - see guidelines at  
         
        
        http://www.ezinearticles.com/terms-of-service.html.  
         
          
      
      
      Leadership Style in a 
      Coffee Cup
      ������ 
      Summary: 
      There are many models 
      and studies on leadership style.� Three possible styles using gourmet 
      coffee variations to portray leadership traits and 
      levels of control are presented.� Many leaders will adapt to work 
      situations by taping into different styles. 
      �Click title above to read full article.
      
      
      Leading 
      from a Different Cup ������� 
      Summary: 
      Knowing leadership 
      styles is necessary to adapt to different business situations.� Styles 
      used in different situations are presented using caffeine levels to 
      compare to energy levels of leaders and their employees.� Hot and cold 
      leaders are shown with the times when each style is best used.�
      
      Click title above to read full article.
      
      
      10 Ways to 
      Offer Better Customer Service 
      
      � 
      
      Summary:� During the goal and objective setting process, 
      use the acronym SMART to develop a working plan.� SMART goals are a way to 
      decide what to do and how to do it in a way that can easily be tracked.�� Click title above to read full article.
      
      
      Designing a 
      Process for Customer Service Issue Escalation
      
      
      � 
      
      Summary:� 
      Most companies offer customer service. The good companies have a process 
      for escalating customer issues to help retain customers and they train 
      their customer service staff in that process. Documenting a multi-level 
      customer service escalation process is necessary to keeping business. Click title above to read full article.
      
      
      BB Chart: A 
      Method for Targeting Benefits and Barriers in Business Opportunities
      �� 
      
      Summary:� 
      Businesses are always looking for new opportunities to reduce costs or 
      increase profits. A Benefits and Barriers (BB) chart can help business 
      leaders identify opportunities to implement now, which to invest resources 
      on researching actual potential, and which not to pursue. This should be a 
      required leadership activity after doing a SWOT analysis and� before 
      investing money in new ideas. Click title above to read full article.
      
      
      12 
      Steps of Goal Setting as an Annual Business Strategic Process
      �� 
      
      Summary:� 
      Goal setting provides a strategic direction and works as a guideline for 
      performance.� �Use the 12 steps of goal setting annually to plan a 
      future for business.� Click title above to read full article.
      
      
      What are 
      SMART goals?
      
      
      � 
      
      Summary:� During the goal and objective setting process, 
      use the acronym SMART to develop a working plan.� SMART goals are a way to 
      decide what to do and how to do it in a way that can easily be tracked.�� Click title above to read full article.
      
      
      Questions 
      to Ask When Goal Setting
      
      
      � 
      
      Summary:� 
      Goal setting is a worthwhile business process when leaders work with their 
      teams to agree upon goals that are achievable and challenging.� Presented 
      are questions to use at the start of goal setting and to establish a plan 
      for accomplishment.� Click title above to read full article.
      
      
      10 Book 
      Options to Use For Business Gifts
      �� 
      
      Summary:� 
      Looking for the business gift that keeps giving? Consider a good book - 
      presented are 10 possible titles. Click title above to read full article.
      
      
      
      Giving a Business Client a Gift Basket From the Company
      �� 
      
      Summary:� 
      Finding 
      a great gift idea for a client in appreciation of their business that is 
      also unique is not always easy.� �Consider gift baskets that can be 
      purchased or designing a custom basket for holiday giving or just to say 
      thanks.�  Click title above to read full article. 
      Top of
      
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      List � 
      Social 
      Networks and Media 
        These articles are available for FREE 
        reprint - see guidelines at  
         
        
        http://www.ezinearticles.com/terms-of-service.html.  
         
      � 
          
      
      
      4 Ways to Use 
      Twitter 
      
      Summary:� 
      Having heard of 
      Twitter, people are wondering how it can be beneficial. Four ways that 
      Twitter may be used are for research, targeting a message to groups of 
      people, as a social network, or for business promotion. 
      Click title above to read full article.
      
      
      Popular 
      Shorten URL Tools to Utilize in Social Network Updates or Tweets 
      
      Summary:� 
      Short URLs are helpful 
      for updates on social network sites like Facebook, LinkedIn, and Twitter 
      because the users are given a small number of characters in which to 
      provide these updates.� Explores five popular shorten URL tools 
      that are available free on the internet. 
      Click title above to read full article.
      
      
      6 Basics of Tweet Etiquette on 
      Twitter
       
      
      Summary:� 
      Six tweet basics 
      related to appreciation, grammar, and sharing of information to when 
      recognizing others or communicating with followers on Twitter.� Topics 
      covered include: RT and expressing gratitude, not being rude, 2 grammar 
      rules, sharing quotes/links/other stuff, not sending spam, and processing 
      DMs. 
      Click title above to read full article.
      
      
      10 
      Directories to Help With Following on Twitter and to Get Followers 
      
      Summary:� 
      Find 
      people on Twitter if their name or account is known or if their Twitter 
      profile which includes a title to look for.� For a more targeted approach 
      to finding people on Twitter is directories that insure getting the best 
      information from experts or the right potential audience.� Provided are 10 
      directory options.�  Click title above to read full article.
      
      
      Badges, Buttons, and Widgets - 
      Oh My! Methods to Link Twitter and Website 
      
      Summary:� 
      Short URLs are helpful 
      for updates on social network sites like Facebook, LinkedIn, and Twitter 
      because the users are given a small number of characters in which to 
      provide these updates.� Explores five popular shorten URL tools 
      that are available free on the internet.� 
      Click title above to read full article. 
      � 
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